Irritated and frustrated

Hey...hellopeter,im so tired of homechoice of their claims, their messages are so irritating,. I complained to them more than once about the order that I never received, last time they called and assured me that they matter is been solved and they will stop with sending messages, they even send email to confirm that, now they are busy again saying I'm must pay R149 for what, I don't know, i told them to cancel my account with them cause they only bring stress in my life about their claim and order i never even received.This is so frustrating, I'm not gonna pay for something I never received, their consumer help line is so poor,. This is not acceptable at all.