****ing ridiculous service
<p>We bought a convection oven ay home choice 7 months ago. Since we got the microwave we had issues.. we then took it back to homechoice and asked them to have it checked or replaced . They have my microwave about 4 months now and havent done a ****ing thing to sort my issue out ... but the ****ers keep calling me for to make a damn payment but they still havent sorted my issue out ... i refuse to pay the microwave until they replace it its been 4 ****ing months </p>
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Homechoice's replyOfficial
19 Jan 2017, 12:03Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply19 Jan 2017, 12:03
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team