Inferior Quality and Unacceptable accusing behavior

Firstly beware of the quality of the products sold by Homechoice. I bought a feather duvet in August and it is loosing feathers daily, every morning it looks like I have slaughtered a chicken in my bedroom. Secondly the company is inefficient they did not process a debit order correctly and are now threatening me with the Credit Bureau. The incompetency of a company should not be the customers problem. I will definitely not be doing any further business with this company. Most disappointed and appalled at their staff's behavior, harassing phone calls up to 8 times a day?? YOU can hear them having an ongoing conversation in the back ground when you answer and they then launch into an accusing manner that your account is in arrears. once again this is not how you approach a situation of your own making.