TM
Thandiwe M
1 reviews | Active since Jun 2020
04 Jan 2021, 12:05
Incorrect Order Delivered
I ordered a Queen Base Set on 09 December 2020 but they delivered a Double Base Set, I then logged a query for HomeChoice to rectify the error of which the bed is still not collected. Now I'm told that once their courier picks the incorrect order, I have to place a new order as they do not do exchanges. I feel this is unfair to a customer because I placed the correct but the agent processed it incorrectly. I'm very upset with HomeChoice.
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Homechoice's replyOfficial
05 Jan 2021, 07:34Hi Thandiwe.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice's reply05 Jan 2021, 07:34
Official
Hi Thandiwe.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice