INCORRECT ORDER BY HOMECHOICE

On the 18th December 2015 I ordered a Ivana base brown at Homechoice, delivered on the 21st December 2015, I was in Port Elizabeth and asked my neigbout to sign for the goods. When I got back I assembled the bed and immediately saw that is was not my order, I wanted a queen and instead of queen they sent me a double. On the 7th Jan I phoned and spoke to Suzan, she confirmed the product code used on the online adverti*****t was for a double not the queen. I then asked her to collect as it is the wrong order. On the 21 called again spoke to another agent and they said they can see the comments on their system and I told her, that collection should be done only on weekends as there is nobody at home during the week, she made that note. On the 28th January 2016 I received a phonecall stating my account at Homechoice was handed over for collections, I told him I cant pay for something that needs to be collected. He said I must take my goods to the Post Offices, asked how can I take a bed to the Post Office REALLY???? I phoned on the 28th Homechoice again spoke to Elrika said all notes is made, and I have to wait for goods to be picked up. And 29 Jan collections phones me again. SORT OUT