TL
THABISO L
1 reviews | Active since Oct 2014
18 Oct 2016, 09:35
INCORRECT DELIVERY ADDRESS
<p>MY ORDER WAS DELIVERED AT MY BILLING ADDRESS AND I HAVE SCINCE BEEN REQUESTING THAT THEY COLLECT IT BUT NO ONE HAS DONE SO.</p>
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
18 Oct 2016, 11:20Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply18 Oct 2016, 11:20
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,