MM
Marcia M
1 reviews | Active since Dec 2016
06 Dec 2018, 09:49
Incorrect Billing
Bad customer service /incorrect Billing
I have been a customer for more that 5 years ,bought few things and paid them off without any problems,this year one of their agents decided to mess up my account by incorrectly billing me.i have called numerous times to sort out the issue s and been taken from pillar to post ,now they taken my account to debt collectors and the interest is going up daily.This is messing my credit profile and painful thing is i never missed a payment. I WILL NEVER BUY ANYTHING FROM THEM EVER ..I am so angry
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Homechoice's replyOfficial
06 Dec 2018, 09:52Good Day
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Best regards,
Homechoice's reply06 Dec 2018, 09:52
Official
Good Day
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Best regards,