aO
ashwin O
1 reviews | Active since May 2012
06 Mar 2017, 13:36
Incorectly billed, no feedback!!
<p>Hi I've been constantly asking for someone to help with regards to my account with homechoice but no one has responded to my request. Could someone please contact me urgently Mrs Orie . I have been billed incorrect and have settled my account but still there is ammount overdue, HOWCOME???</p>
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Replies (2)
Homechoice's replyOfficial
06 Mar 2017, 14:58Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply06 Mar 2017, 14:58
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
aO
ashwin O's updateReviewer Update
06 Mar 2017, 15:14this has been going on for more than three months now, we have wastged a large ammount on airtime and this is still not relolved.
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ashwin O's update06 Mar 2017, 15:14
Reviewer Update
this has been going on for more than three months now, we have wastged a large ammount on airtime and this is still not relolved.