Incomplete parcel received 1month after order date

I placed an order on 14 Aug 2015 via fax. On 09 August the parcel was delivered to me, only to find out that the order was incomplete. They did not even contact or send me a message to apologise for the incomplete parcel and to tell me that the rest of the staff will be sent. I did not place separate orders. <br> when I sent an inbox on face book, It was only then that I was told that the other parcel is on its way. It was still not everything that I ordered. when I queried about the rest of the curtain sets that I ordered, I was told that I have to place another order. Why? cause I have already placed an order for 5 curtain sets, and only one was sent.<br> The face book team must change their manner of communication because their rude.<br>