TM
Tebogo M

1 reviews | Active since Apr 2022

04 Apr 2022, 11:02

Incomplete order and delivery by Homechoice

I ordered Gwen mink blanket combo which comes with a free gift (a black throw) two blankets and a gift amounting to R2200 and ordered Soho 9pc baking set. So my orders where separated i don't know why, so out of all the order i recieved only 1 blanket instead of two blankets and a gift and i didn't receive my other blanket and the free gift and my baking pans. So i have an account of R3500 which i have to pay but i have not received my parcels or any communication until today, since the 26th of March 2022. Homechoice is a ******** company, they lure people into opening accounts with them then they rob you of your goods and your money. And the saddest thing is that they will never call you as promised, they will never fix your problems as promised. Homechoice has to be closed down, people are suffering out there, trying to make ends meet but they show up and rob everyone they find vulnerable. I am going to fight you tooth and nail, I'll make sure you regret ever betraying someone like me, that is a promise.

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Replies (2)
Homechoice
Homechoice's reply04 Apr 2022, 12:51
Official
Hi Tebogo.

We’re very sorry to hear about the poor service you experienced. 

We will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice
 

TM
Tebogo M's update04 Apr 2022, 13:36
Reviewer Update
That is what you always say, but no one ever does. Instead i have to request a callback that i want to order, that is were someone calls. I sent several e-mails to your customer service consultants but they have never rep**** to me.