bL
brownie L

1 reviews | Active since Jun 2019

27 Sept 2022, 13:22

Incomplete order

I ordered a 26 piece bedding from Homechoice in August 2022. I received an incomplete order and logged a complaint here. No one bothered to call me and apologize, I was told to complete a declaration form which I did. Without anyone informing me on the next step I waited for Homechoice untill September where their delivery car came to collect the incomplete order. The guys did not say anything on the next step. I then get calls from different sales people from Homechoice offering me to take up a order??? are you guys normal and do you keep record of your client's details? I then sent an email to the admin and told them to cancel the order and remove the credit on my credit profile I have no business with Homechoice after the unfair treatment I received. I got another call from a lady who was calling in regards to my order, she wanted to know if I was still interested I said no i am not I don't want the products anymore . she said she will cancel on the system. But i am still getting calls daily from Homechoice offering me to take up orders with them? can this thing end please you failed to satisfy me on the first encounter with you then why try to make me take up a new order with you when your service are completely nonsense. No apology from your company nothing. I want nothing to do with Homechoice please. Remove this credit from my ITC

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Replies (1)
Homechoice
Homechoice's reply27 Sept 2022, 13:27
Official
Hi Brownie lady,

We will be contacting you to get further details from you.
 
Thank you for your patience and understanding
 
Homechoice