MN
Mduduzi N

1 reviews | Active since Jul 2011

06 Dec 2017, 08:44

*********** staff

I have been trying to place an order of a Hisense TV since begining of November and alwaays l get excuses. ID documents and TV licence have been submitted before onto the email address for documents as well as the whatsapp no provided. At some point l was contacted to say my wife's tv licence still shows the address for Rustenburg of which it was modified and uodated home choice the same day. Till today lam still awaiting for an order to be placed. The last one oder no ********** 1 21-11-2017 Hisense 50 inch UHD Smart LED TV. Iam not going to be busy sending the same documents again and again. Can someone senior please address this matter with urgency as all my calls to the call centre agents have gone on deaf ears.

0
Replies (1)
Homechoice
Homechoice's reply06 Dec 2017, 08:49
Official

Good Morning Mduduzi

We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.

One of our staff members will be in contact with you shortly.

Regards

Sandisiwe

Customer Support Team

Best regards,