*********** service from Homechoice

Good Day. I hope that nobody ever receives the pathetic service that i have encountered. I ordered a Frozen duvet set with a free sleeping bag. This was a black Friday special. And to date i havent received the free gift telling me its at the couriers. Then for the agent to tell me that he tried contacting me on an old no. When they have my current no of which i use everytime i call them to verify my account. After calling the entire week with different agents giving me a different feedback regarding my gift. Agent either hanging up the call or totally *********** to give feedback. Then have a nerve to tell me that there is no free gift. I am disgusted by the incompetence of the agents at homechoice. Not at all professional and efficient at all. But when u decide to add to your cart and order without placing the actual order they quick to call within 5 mins to harass you to take the order. Really Homechoice yourlls service sucks.