*********** Service

On the 22nd July, I placed an order with Homechoice which I paid cash for on the very same day. It was a Dell laptop with a printer, speaker, mouse and headsets. I first checked the product on their website to see if it was in stock and it was. I spoke to a consultant named Asanda and she also confirmed that it is indeed in stock and placed the order for me. She advised that I should expect my order in 5-7 days. Yesterday the 30th July I followed up on my order via a telephone call, to my surprise I was told the product is out of stock and should be in stock in a month. I asked to speak to a manager, I am still waiting for the call from the manager. I have a business which is supposed to kick off on the 03 August, now Homechoice, please tell me what I am supposed to do now without the equipment I need to ensure all runs smoothly on the day??? Please don't tell me you are sorry as I have seen on most reviews, that's all you say. I need answers and fast, I cannot afford to loose my job because of your incompetence. You should not have accepted my money knowing you don't have the product in place.