*********** most annoying Company

Good day,

I am absolutely frustrated and irritated by your company.

Firstly I get calls nearly everyday to say my account was not paid and that my debit order was returned. So out of frustration because I have updated my details with you and it was obviously not done I made another payment as per attached. And not to talk about the 100 calls a day to ask when I am paying my account!!! To my surprise this morning I check my bank and was super surprised to see that the *********** people at Homechoice actually did take money from my new account and i also tried to take money from my old account!!! Old account value is not even the same as my installment amount??? Wow super efficient people I must say...None the less then I make a payment as well because of the millions of calls telling me my debit order was rejected???? How on earth can you have two debit orders for one client????

I am absolutely disgusted by the service I have received and you taking even more money from me this month and this after being a loyal customer for years. You better ensure my other payment is also allocated to my account as I will be taking this matter further. Attached all debit orders that went off and payment I have done via EFT....Capitec is the one that was rejected for an amount of R793.70 and this amount is not even my installment amount!!!! Costing me more money because the Capitec account is not in use but I am now being penalised at my bank because of your incompetence!!!

Not everybody has money just lying around so this has put me out of pocket for the month.

You better get your house in order for this is just not acceptable!!