1 reviews | Active since Sept 2015
*********** CONSULTANTS TOWARDS PENSIONER
My mother-in-law has been a loyal & dedicated customer of HOMECHOICE for the past 10 years. <br> On the 24th August 2015 she purchased an Oklahoma side table. Upon arrival she noticed that the table was damaged on the side and immediately contacted the call centre and advised them. They would have called her back but to no avail. Yesterday, 11th September a lady from the contact centre called and advised a pensioner to post the side table as HOMECHOICE does not collect. Now I beg to differ cause they collected my <br> \ottomans last year". What services is this that we getting from HOMECHOICE where a pensioner is told to POST A TABLE???? Can HOMECHOICE please collect damaged table and upon arrival drop off new table."""
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team