1 reviews | Active since Jun 2016
***********- Bad service
Its either Home-choice hired lazy or *********** staff, I don't know, placed another order on the 18th June I have been calling and tracking the parcels with no luck, on the 25th June got a call from *** and the person told me they cant find Home Choice show room in Johannesburg CBD (Rissik Street) and asking me where to send the parcels and I explained the address that is on the parcel, I work very close to that show room. After a few days I called the Show room and they told me the parcel is still at the warehouse I should wait for their sms. Surprisingly the 03 July 2019 received an SMS telling the parcel was send back and they have adjusted the balance accordingly. What is really happening maybe this is a wake up call for me to stop ordering from Homechoice. I just called the Customer service and they told everything I ordered is out of stock. No more. The show room will tell you don't order via online you must place your order strictly at the show room in order to receive your stuff. Customer service they tell you the total opposite. I arrest my case.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
