NM
Nelsa M

1 reviews | Active since Feb 2018

28 Feb 2018, 07:51

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I would like to express the poor services I have been receiving from HomeChoice. I have called countless times to try and place an order from HomeChoice, I was told I needed to send in my 3 month bank statment, certified I.D copy and proof of address. Which I did on the 4th of February 2018. 7 days laters later I called back and they told me they still needed my doc's. I explained that I have already send them through and I was told they would send a query to the relevent department. I gave them another week and when I called on monday the 26 February 2018 I was told the same story again and the agent was rude and when I explained that I keep calling and being told the same thing over and over again he just hung up. So I dont understand why such incompetence when all I want is to bring business to this organisation.

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Replies (1)
Homechoice
Homechoice's reply28 Feb 2018, 07:55
Official

Good Day Nelsa

We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.

One of our staff members will be in contact with you shortly.

Regards

Sandisiwe

Customer Support Team

Best regards,