Incompetence

This is my second complaint in a space of 7 days. I have received 2 calls from Homechoice offering me to order and start paying in February. How do i order something now when i haven't received my order from earlier in the month. I have had to cancel 2 ordered because of this incompetence. Im still waiting for my duvets and character covers ordered on 26 October (Order number ********** 4) Now i have received an sms saying my order has been cancelled because you couldn't get hold of me. i called call center and my call was dropped after explaining, i called the second time i was put on hold. I think you guys are taking on too much then you can handle. Stop calling us if you cannot deliver on time.