SV
Sean V
1 reviews | Active since Feb 2021
20 Dec 2024, 12:55
Incompetance at its best
Home Choice is the most useless bunch of ****s under the sun. Instead of helping me fix my login details, they constantly tell me to "reset my password" on a link that doesn't work. They are completely useless and incompetant and cannot even read a simple email.
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Replies (2)SV
Sean V's updateReviewer Update
20 Dec 2024, 12:56I want them to either fix my password issue or close my account off completely. I refuse to work with idiots who can't even read a simple email.
SV
Sean V's update20 Dec 2024, 12:56
Reviewer Update
I want them to either fix my password issue or close my account off completely. I refuse to work with idiots who can't even read a simple email.
Homechoice's replyOfficial
20 Dec 2024, 13:14Hi Sean,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely
The Customer Support Team
The Customer Support Team
Homechoice's reply20 Dec 2024, 13:14
Official
Hi Sean,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely
The Customer Support Team
The Customer Support Team