GN
Gugulethu N
1 reviews | Active since Feb 2022
27 Dec 2024, 12:26
Im stuck in life because of homechoice
I am sick and tired of these people re-opening closed accounts and handing over to lawyers for unecessary reasons.I managed to pay off the account almost two years ago, and i requested for a paid up letter after i settled the account,but i got nothing..I feel like they are ****mers because i can not wait for more than two years requesting for one thing only,,my paid up letter.Im stuck and cannot apply for loans coz of finchoice and homechoice.
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
27 Dec 2024, 12:29Hi Gugulethu,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely
The Customer Support Team
The Customer Support Team
Homechoice's reply27 Dec 2024, 12:29
Official
Hi Gugulethu,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely
The Customer Support Team
The Customer Support Team