1 reviews | Active since May 2025
I'm so very angry and disappointed with Homechoice😡
I bought a microwave at homechoice November last year it has stopped working on may this year, I sent a complain they quickly sent someone to collect it on the first of June, but till today I haven't received it, I've been calling them sending emails but nothing, the only calls I'm getting from them is for me to buy and the msgs to remind me when should I pay, today I called they make me hold for 15min saying they are checking until I run out of airtime, they didn't call me back, I'm so disappointed with homechoice and I'm not going to pay for something that I don't have, they are so selfish, and they were the ones who asked me to buy this stupid microwave, it eather they give me back my money and cancel this microwave or bring it back within the end of this week I'm so angry at them😡
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
The Customer Support Team