*******ly blacklisted

In 2019 i got a message from my bank notifying me that Home choice is going to be deducting money from my bank account. I called my bank to let them know that i do not have any account with Home choice.

I then called home choice to find out what's happening, i discovered that someone had opened an account in my name. I spoke to a lady who promised that they will cancel the order as they haven't made the delivery. Lo and behold at the end of the month the debit went off, i reversed it and called home choice and now the story changed and they said there was a miscommunication and i should reverse my money. The second month the same thing happened again and i reversed the debit order and now the amount had changed, it was double the previous months amount.

I called home choice again and they sent me a dispute form and i filled the form and they confirmed closing of the account.

A year later i apply for home loan i discover that I'm now blacklisted by homechoice for non payment of an account which i never opened. For more than a year I've been trying to get home choice to remove my name from blacklisted, instead i get sent from pillar to post. What has even surprised me is that a Lady by the name of Fundiswa whom i believe works in the ***** department of home choice, she is requesting my 3 months bank statement, proof of address and copy of ID.

Due Home choice night mare, i can't even open a simple cellphone or data contract.

I've tried everything i can i would involve the lawyers if i had the money.

A simple thing as just sending a letter to the South African ***** Prevention services to remove my name from their database has gone for more than 18 months unresolved.

I am now of the belief that Home choice is doing this deliberately and they have rotten potatoes in their staff and don't want to deal with them.

I'm really disappointed and disgusted as my home choice nightmare continues.