RT
Richard T
1 reviews | Active since Oct 2010
04 Mar 2021, 12:39
******* debit orders
Homechoice are taking money out of my bank account. I do not have an account and have never bought from them.I've approached them, but all I get is we are escalating your complaint , and everytime I foward the imformation all I get is a request for further information. The first month they took over R500 from my acount, I got my bank to reverse this and asked them to block Homechoice, looks and behold month two the took double the amount off, so I asked the bank to reverse the transaction again, costing me R40.00 in bank fees no wonder the bank is not Interested in helping...Does anyone have any advice for me
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
04 Mar 2021, 13:15Hi Richard.
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Homechoice's reply04 Mar 2021, 13:15
Official
Hi Richard.
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
RT
Richard T's updateReviewer Update
04 Mar 2021, 13:22I have been providing further details, but nothing positive is hapening. Surely it should be a simple matter to trace the payment on your side. It was easy enough to trace the fact that I'd clawed the first payment back, and do a double debit the second payment. Please treat this matter as urgent you have been investigating for over a month without result, except to cost me more bank fees.
RT
Richard T's update04 Mar 2021, 13:22
Reviewer Update
I have been providing further details, but nothing positive is hapening. Surely it should be a simple matter to trace the payment on your side. It was easy enough to trace the fact that I'd clawed the first payment back, and do a double debit the second payment. Please treat this matter as urgent you have been investigating for over a month without result, except to cost me more bank fees.