JS
Jah S
1 reviews | Active since May 2017
24 Feb 2021, 15:26
If you thought the service is bad, Call customer care (Shocking)
Wow bad service from Riana from customer service.
Customer care is about listening. She still doesn't know the reason for my query, I had to force tell what the query is about as I noticed she wasn't asking
Basics of customer Care Guidelines Taking Responsibility/ Ownership Patience Clear Communication Skills
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Replies (1)
Homechoice's replyOfficial
24 Feb 2021, 15:38Hi Jah.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice
Homechoice's reply24 Feb 2021, 15:38
Official
Hi Jah.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice