NM
Nurse M
1 reviews | Active since Dec 2016
20 Dec 2016, 18:16
Identity theft
<p>On 20/12/16 17:55 i got a call from home choice notifying me that im owing them R18000 i have open an account with them and ordered duvet covers that amounted to R18000 which i dont know nothing about that i dont have an account with them and when i requested the address where they did deliver the product its not my address and the phone number that they have used its not mine only my id no and work tel no correspond with mine my id no is ********** 438080 my details is NURSE ZODWA MBULI</p>
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Homechoice's replyOfficial
21 Dec 2016, 09:31Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply21 Dec 2016, 09:31
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team