1 reviews | Active since Dec 2024
I will never order from HomeChoice again
I have had a rather unfortunate experience with HomeChoice in the past year. The problem started in November 2023 after placing an order for a Headboard and curtains, which were BOTH returned to HomeChoice a week later. I received the order but found a ship on the Headboard, I wasn't happy with the quality of the curtains. Disappointed, I initiated the return process the following day and a pickup was scheduled for the following week. I was asked to take pictures and send proof of the items for WhatsApp and I did. I have emailed numerous times and sent an affidavit as requested by HomeChoice and they promised to resolve the issue. I am still getting calls from them and they are demanding a payment for items that were returned to them. WhatsApp chats and images can be provided upon request. Overall, my experience with HomeChoice was extremely disappointing. The poor quality control and inefficient return process left me feeling frustrated and dissatisfied. I would strongly advise potential customers to exercise caution when ordering from HomeChoice, and to be prepared for potential issues.
I am being harassed by Debt collectors instead of the HC Customer Support Team. Can you please resolve this as I am getting numerous calls daily for these people sent by you to collect from me
I am being harassed by Debt collectors instead of the HC Customer Support Team. Can you please resolve this as I am getting numerous calls daily for these people sent by you to collect from me
