i was sold something thats sold out

I ordered a quilt set on the 9 October 2015,got a conformation email and 2 hours later called to confirm if all was in order and it was confirmed that it was...I then went and made payment on the 10 october 2015 and I called on the 12 /10/15 and was told no to check in after 24 hrs on the 13/10/15 I got an SMS saying proof of payment received and it was less than what I paid and I called got a rude guy who said that my order isnt on their system and my money was less coz its service fees and was rude nogal,was told if I don't move from the noisey place I was in I should hang up and call later avoiding an argument I did...I called back later to be told the same thing by a Lady who wanted my details but won't give her surname... So basically I got bad service and I had to pay money for it,mind you I will get my money after 12 days and I presume its 12 working days,,I bought something that isn't there and lost money ,time and bad service coupled with bad attitude... Home choice thee worst,they won't even bother to call me back