I was having an acc...

Item: Homechoice
Rating: 1
Author: Nompilo M

I was having an account with homechoice they handed over me to lawyers then I paid their account through nimble group,then they sent me an paid up letter as a proof that I have paid my account in full on the 31st of Jan this year So the problem i have I've been sending emails after to asked them to update my account they didn't I also went to the store in jhb still no update on my account I can't do anything this thing affect me

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Homechoice's replyOfficial

28 Nov 2024, 17:29

Hi Nompilo mncube,We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team

Homechoice's reply28 Nov 2024, 17:29

Official