SR
Sandy R
1 reviews | Active since Feb 2013
11 Aug 2015, 14:14
I want my money!
I ordered pots and received damaged goods so I sent them back, went to the post office and paid to send the goods back, faxed the proof of payment. I waited for two weeks and didn't receive any feedback from homechoice, now each time I call them they tell me they've received back the goods and give me different reference numbers and tell me to wait a few days to get a call from them so that I can be compensated my money back and I've been waiting for over a month now. I ordered on the 03 of June 2015, received the goods on June 16th and sent the goods back on the 24th of June. I want my money!!!!
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Homechoice's replyOfficial
11 Aug 2015, 15:43Hello Miss-SandyR,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply11 Aug 2015, 15:43
Official
Hello Miss-SandyR,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team