1 reviews | Active since Oct 2014
I want my money!!!!!
Homechoice has done some awful things before but I have to say this time, they are on another level. If it was possible to rate zero, I would definitely give them a zero. I'm not sure if it's because it was a cash order or maybe it's their arrogance. I placed an order for items on the 22nd of January 2021, they arrived in no time(27th January 2021), I then changed my mind regarding the order and returned it to their showroom in Katlehong (29th January 2021), then emailed invoices and proof of return documents, which they acknowledged receiving. I then asked when will I be getting refunded, was told that when the goods arrive at their Warehouse, but the process can take a maximum of 30 days. 30 days has come and gone, my emails are being ignored, I called again today to find out exactly when am I getting my money back, was told again that the goods have not been received at the Warehouse, so it's takes 4 days for the goods to go from the Warehouse to me but 7 weeks and they still have not reached the Warehouse!!!!!!!!!!!!!!! I want my Money.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Homechoice
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Homechoice
No one has gotten in touch with me, still waiting.
No one has gotten in touch with me, still waiting.
