MK
MAWANDE K
1 reviews | Active since Sept 2016
08 Sept 2016, 08:04
i paid but refuse to give luggage code
<p>i bought a luggage at home choice on 4 august 2016 cash,,they delivered but it needs a code i ve been calling them they are refusing with the code</p> <p>my major problem i was to use the luggage now they are infringing my right to enjoy use of it by not giving me the code</p> <p> </p> <p>please assist me</p>
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Homechoice's replyOfficial
08 Sept 2016, 09:32Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply08 Sept 2016, 09:32
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team