SM
San M
1 reviews | Active since Jul 2019
31 Aug 2020, 09:19
I owed homechoice an amount of R216 this August. Last week I payed R200 and yesterday I payed R20. I made a called their customer service today to close my account, I spoke to Mavuso who was *********** to help
Zero rating from me.
I owed homechoice an amount of R216 this August. Last week I payed R200 and yesterday I payed R20. I made a called their customer service today to close my account, i spoke to Mavuso who was *********** and told me i owe Homechoice. I have been monitoring my payments and i know that this is my last payment to homechoice. Requested to speak to a Manager but Mavuso decided to drop my call.
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
31 Aug 2020, 09:25Hi San.
We’re so sorry we let you down. One of our staff members will contact you shortly.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice
Homechoice's reply31 Aug 2020, 09:25
Official
Hi San.
We’re so sorry we let you down. One of our staff members will contact you shortly.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice
SM
San M's updateReviewer Update
31 Aug 2020, 09:29You better do so as I cannot tolerate the *********** service i keep on receiving with homechoice call centre hence i want my account closed by business day. If all customers are not aware of these people will keep on paying for orders they did not receive.
SM
San M's update31 Aug 2020, 09:29
Reviewer Update
You better do so as I cannot tolerate the *********** service i keep on receiving with homechoice call centre hence i want my account closed by business day. If all customers are not aware of these people will keep on paying for orders they did not receive.
SM
San M's updateReviewer Update
02 Sept 2020, 07:31Good morning Homechoice. As you know that i do not owe you, I am still waiting for your call for feedback to close my account with you as per the communication on 31 August. I assume 48 hours has elapsed already.
regards
San
regards
San
SM
San M's update02 Sept 2020, 07:31
Reviewer Update
Good morning Homechoice. As you know that i do not owe you, I am still waiting for your call for feedback to close my account with you as per the communication on 31 August. I assume 48 hours has elapsed already.
regards
San
regards
San