I ordered ordered a winter combo pack at home choice. It was mid April by that time. I had to wait for 2 months for order but still nothing was delivered.. I went to the store to ask and they say that might be a courtier delay..I ask them to track the st

It seems like thy r not willing to help. I ordered some staff online @ home choice and I paid using app.it was April whn i did the order..I hv to wait for 2 months , bt still nothin delivered..I hd to go to the store and ask and their story was abt the courier...so I told them to track my order bck ... i wait another month....so i submited affidivit for money refund via email.. nw im still waiting for their investigation bt i didn't receive any feedback how far are thy with the investigation... and it seems like I will wait for ever... How cn i fast track their investigating process guys