NM
Nokuphiwa M

1 reviews | Active since Jun 2025

22 Jun 2025, 14:29

I order my things si...

I order my things since November I don't get my thing the give someone else my thing so I won't pay

0
Replies (3)
Homechoice
Homechoice's reply23 Jun 2025, 07:50
Official
Hi Nokuphiwa,

Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team 
NM
Nokuphiwa M's update24 Jun 2025, 09:13
Reviewer Update
Please help me because I'm in arreas now I want at showroom at mpangeni in sunlam center kwazi xulu tell me that my parcel get lost they give someone else my things it been nightmare with you guys, it been seven month now he can't solve my problem I'm so angry because he didn't take my problem seriously I don't want anything as from now I will never recommend this nonsense
Homechoice
Homechoice's reply24 Jun 2025, 09:19
Official
Hi Nokuphiwa,

Please check your emails, as we have sent you an email to further assist with your complaint. 

The Customer Support Team