I ONLY WANTED A BLANKET FOR WINTER

I bought a blanket at Homechoice cash. They told me it will arrive at my place within 7 working days. Went to the shop after 7 days they told me my parcel hasn't arrived yet but should come back again after 7 working days. Came back again and still my parcel wasn't there.

Decide to call the Homechoice customer service to inform them about the situation, they told me they will "lock inquiry" and i should call again on another 48 hours.

Did that, they told me my parcel is with Fast and Furious Distribution courier. Said they should email or call them that i want my parcel they said they did. I should just wait.

10 days later, called the customer care again and this time around i was a the wearhouse/depo of the Fast and Furious Distribution courier were i found blankets stored some were way older than mine.

But still i couldn't find my blanket. The FNF couriers told me they couldn't locate my parcel. "Its lost" he said. I ask " what are you gonna do cause my parcel was supposed to be with u? If u lost it pay me back my money" he rep**** " You didn't buy the blanket from me, you bought it from Homechoice".

I was so angry that I decided to walk out and never look back cause i didn't want to do something i will regret. IT IS NOW A MONTH SINCE I BOUGHT THE BLANKET AND I STILL DONT HAVE IT.

Called Homechoice customer service they said they cant do anything and they cant refund me. All i ever wanted was a blanket now its almost end of winter, i wont be able to feel the blanket anymore. HOMECHOICE DON'T CARE ABOUT THEIR CLIENTS THEY ONLY CARE ABOUT RUNNING THEIR BUSINESS.