I'm beyond shocked at how easy it is to get de*****ed at HomeChoice

<p>I got an sms on the 10 Oct 2016 confirming that my cellphone number has been updated with Home Choice, to my shocking to suprised i called them as i have never given them my contact details nor my ID number. I spoke to Sharika ref: ********** 49 and informed her to get my details deleted on the system and ignore that request to update details as it is not myself. On the 23 Nov 2016 i logged on to my transunion account and to my suprise I have an account with Home Choice of R7k. Another alarming thing is that, no credit check was done on my profile before approving this (as if they did i could have recieved an alert from transunion). So this account was approved without running a credit check as per NCA. I was sent a form on the 23 Nov to send back to ********** and was told on 7 working days TAT. I called again on the 30 Nov 2016 and spoke to team leader Maruwaan who confirmed the dispute form was sent to an incorrect department and he has submitted it to the correct one. I called the ***** department on the 05 Dec 2016 and was told on 15-20 working days TAT and was informed that the form was not recieved by them and that the disputes email address given is no longer in use (another security breach). I am not getting any help from HomeChoice and would like to take this up with the Ombuds. Very dissapointing!!!!!</p>