1 reviews | Active since Sept 2021
I have reached my limit with *********** staff from Homechoice
I am so furious with Homechoice.
About every week somebody call me from Homechoice asking for a person 'Kama or something ells not sure about the surname'
With each call they just greet and then all of a sudden start talking in Sotho or Xhosa I don't really know the language.
Each time I tell them that I am NOT the person you are looking for.
And each time I request them to remove my cell number off their system, they then promise to do it.
Guess what a few days later they phone me again same story over and over.
How can i request them to delete MY cell number on their system?
I have had it now this has been going on for months.
Why can't they just delete my number why do I have to beg them each time telling they do i sound like a Sotho person they tell me no then I ask well do you think my Surname is the person you called. They say no then I ask PLEASE delete my number on your system.
It just happen now again this morning.
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The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
The Customer Support Team
Please check your emails as we have provided you with feedback regarding your complaint.
The Customer Support Team
Please check your emails as we have provided you with feedback regarding your complaint.
The Customer Support Team