eN
esther N
1 reviews | Active since Jun 2015
09 Jun 2015, 18:37
I have never been so ****ef they service sucks
I bought a blender at first didn't work I returned it they send me a new 1 but the didn't know that they still billed me for a replacement even when I was done with the payment, now I bought so called non-sticky pots but then the inner layer of the pots started peeling off n I'm only a 100 in debt with them but now none of them want to assist me even after talking to 5 ppl including they team leader bongi. I'm thinking of actually sending the whole set of pots back cause they advised me to send me the 1 that was faulty<br>
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Replies (1)0
Replies (1)Homechoice's replyOfficial
10 Jun 2015, 10:16Hello nomzaza,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply10 Jun 2015, 10:16
Official
Hello nomzaza,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
