nN
nellah N
1 reviews | Active since Aug 2016
17 Aug 2016, 20:28
I have had enough of this home choice!
<p>I published my story regarding home choice a week ago and they responded and they promised to sort my matter out. The next thing i reiceved an email frm somebody from them asking for my id number and she promised to sort my matter out, but i couldn't coz i don't understand where they got it from the first place. So now I'm reiceving calls and messages from their lawyers threatening to blacklist me, of which i never had anything to do with them. Please help me this is long overdue.</p>
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Homechoice's replyOfficial
18 Aug 2016, 06:12Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply18 Aug 2016, 06:12
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team