I don't appreciate they are service.I need you to help me claire my name . THANKS

I have a issue with home choice store they claim i took comfort and curtains from them but I didn't receive it because i didn't submit all the documents that was required..and now they said i owe them for something that i didn't received..they put me on arias i can't open account or borrow money from banks. I tried to call them one of they consulted Xolani said that the issue is being solved but when i go to shops it shows that nothing has been solved.. and now when i called them now and told them my problem they hang up their phones they don't want to speak to me anymore.