LD
Leocresia D

1 reviews | Active since Feb 2012

25 Jun 2015, 07:04

I don't know what to do anymore

Last year I purchase a camera by their company I made regulare payments in December I got retrench and made payment arrangments of R300 pm I ask several times for my balance statement I don't get any so know I am paying they don't get in contact with me I send them emails they don't respond all I want from them is a balance statement..

0
Replies (1)
Homechoice
Homechoice's reply25 Jun 2015, 12:47
Official
Hello cresia,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team