I can't trust Homechoice anymore

Was called by a very energetic call centre agent promising me a free gift of a bag to the value of R900 if I purchased a bed. I asked if there wasn't maybe a blanket instead and he said sorry the blankets were for a other bed, I told him I would let him know and he must call again. a while later he called again, I confirmed what was offered, the Bed with the free gift of a R900 bag, he confirmed this and the deal was done. Upon delivery no bag was delivered and when I contacted Homechoice to complain I was told sorry there is no bag in this deal. I later on complained about this ********** negotiation and was told they would get back to me... I am still waiting for someone to resolve this issue, many call centre agents have since contacted me trying to sell various goods.