AQ
AlendraMichelle Q

1 reviews | Active since Aug 2016

15 Aug 2016, 12:32

I cant afford a roof over my head thanks to Homechoice incorrectly listing an account on my name

<p>I am in process of buying a home, I get a great surprise today to hear I "OPENED AN ACCOUNT WITH HOMECHOICE" in Aug 2015 and is now in arrears impacting my credit score, what the heck! I dont own this account and have never had one. I dont know what or who authorised this but dont you have your new accounts process in place to not allow this *****??? i NEED THIS REMOVED ASAP or else I will be homeless.</p>

0
Replies (1)
Homechoice
Homechoice's reply16 Aug 2016, 14:00
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly. We sincerely apologize for any inconvenience caused. Kind regards