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cherilee A
1 reviews | Active since Nov 2015
20 Aug 2019, 10:57
I cannot call back the number that called me
I received a call from *** stating it's homechoice ,after giving the agent all my details the phone line cut and I couldn't get through to the number again . Please confirm if this was homechoice as this just seems very suspicious
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
20 Aug 2019, 11:02Hi Cherilee.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice's reply20 Aug 2019, 11:02
Official
Hi Cherilee.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
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cherilee A's updateReviewer Update
20 Aug 2019, 11:19Thank you for calling back
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cherilee A's update20 Aug 2019, 11:19
Reviewer Update
Thank you for calling back
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cherilee A's updateReviewer Update
22 Aug 2019, 08:06For some reason I cannot post a new review , I have been back and forth yesterday with one of your agents via email , I placed an order for my mother inlaw on her account , I handle it for her because she doesn't know how to do it and I made the payment aswell with the voucher included the amount was R263 which I paid only to be told there is still R100 outstanding ,when we called yesterday the lady I spoke to said it was sorted and the order will be dispatched today . Only to check this morning it still shows payment pending even though you received payment and now the item is out of stock . What happens now . I know you cannot speak to me about this but please call my mother inlaw as our emails seem to be invain . It is for Irene cozette ***
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cherilee A's update22 Aug 2019, 08:06
Reviewer Update
For some reason I cannot post a new review , I have been back and forth yesterday with one of your agents via email , I placed an order for my mother inlaw on her account , I handle it for her because she doesn't know how to do it and I made the payment aswell with the voucher included the amount was R263 which I paid only to be told there is still R100 outstanding ,when we called yesterday the lady I spoke to said it was sorted and the order will be dispatched today . Only to check this morning it still shows payment pending even though you received payment and now the item is out of stock . What happens now . I know you cannot speak to me about this but please call my mother inlaw as our emails seem to be invain . It is for Irene cozette ***