MvdM
Michelle van der Merwe
1 reviews | Active since Mar 2015
20 Oct 2015, 13:27
I am DISGUSTED in the way you treat your customers
After 3 previous reports on Hello Peter I still haven't received my refund( not that I even received my order anyway). I will keep writing a report every five days to show people that if they are considering ordering from you that they should know exactly how they will be treated. YOU ARE ********* AND I CAN ASSURE YOU I DONT LIKE MY TIME BEING WASTED WHICH IS EXACTLY WHAT YOU ARE DOING. Obviously you are *********** and I suggest you do something about it. So keep receiving my reports.
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Replies (1)
Homechoice's replyOfficial
22 Oct 2015, 07:57Hello M1chelle2,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply22 Oct 2015, 07:57
Official
Hello M1chelle2,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team