i am attaching the email as was sent to homechoice... I received a short delivery on the "I Love Fashion 11pc Luxury comforter set - Product code: 808550 The two comforters were missing from this delivery I received the following items: 1 x contin

Hi,

I took a leap of faith and ordered bedding sets for my kids rooms from homechoice- the ordering process was relatively easy and it was confirmed that our calls are recorded. I placed my order telephonically with Siyanda at Homechoice and I specifically asked him if he can confirm that both orders have comforter sets as I do not want to order the duvet sets... he confirmed that both my orders will include comforters. My order was confirmed and I received the delivery 10 days later. To my surprise the set I have ordered for my daughters room had 2 x sleeping bags in and there was no sign of a comforter or comforter set. I then contacted homechoice only to get feedback from them that the sleeping bags can be zipped open and used as comforters? This was not mentioned or explained when I placed my order and up to date I have not received my comforter. After numerous emails I was told to now send the order back if I am not satisfied - THE POINT IS =- YOU DID NOT DELIVER WHAT I ORDERED FROM YOUR ADVERT... How do I now tell my 9 year old daughter that I will be sending the bedroom bedding that she loves back- I simply want what was advertised and what was ordered - why is that so much to ask?????