Horrifying Service

<p>I ordered an item online for the first time with Homechoice, I ordered a 3 rooms ashton comforter set queen size, my item was delivered within record time, a few days later when I was about to use the items I discovered they were a 3/4 size. I was obviously upset so I typed an email stating what had happened one of your agents Miss NC Stemele rep**** saying that I ordered the item which they delivered. I don't even think it occured to her to even consider I might be telling the truth. I don't own a 3/4 bed I own queen beds, why would I place an order for a 3/4. I am an online shopper who knows to double check her order,so something must have gone wrong somewhere. I found it to be so rude of NC Stemele to feel the need to point out that I ordered the item, especially her being your representative. To make things worse I shop online because I don't have time to go to shops, now Homechoice messes up and expects me to be troubled by sending the order back myself, it is only fair that you either send the driver with the correct order and collect the incorrect order otherwise cancel everything. I am sure I can live without your products. My account number is ********** 72 . I am sure you will be able to get the email conversation on the contact email address available on your website.</p>