HORRIBLE! WASTE OF TIME!

<p>I opened an account and placed an order, my order took more than a month to arrive. i paid my first instalment and sent them prrof of payment, they never updated my account for more than a week, i had to keep following them up. It has happened again, I paid on 22/05/2017, today is 08/06/2017 and no payment is reflecting on my account. I sent them an email and I was told my account is up to date and the so called customer service agent forwarded me a statement as at 31/05/2017, to my surprise, still my payment does not show! </p> <p> </p> <p>1. Their customer service is horrible, they have no clue, they are like parrots! they just give same responses without addressing or understanding what the query is all about!</p> <p>2. they have a ''call me back'' in their website - I have been requesting for them to call me back as I couldnt waste my money anymore calling them - I have never received any call from them</p> <p> </p>