1 reviews | Active since Oct 2012
Horrible service! Period.
I ordered bedding sets from Homechoice in December 2020, just after opening an account with them.
The bedding was allegedly delivered to my address, BUT CLEARLY NOT TO ME. I then filled out a dispute form and sent it to them. When they received my form, I was told that it would take 30-90 days to resolve. My account was then debited in January 2021 (or something I did not receive); in addition, I've been receiving messages and calls demanding payment on this account. Further to this, I have not heard back from Homechoice on the status of my dispute and my credit profile has declined considerably.
I am sorely disappointed in Homechoice .
I expect my money to be refunded (January 2021 debit order), my account status updated at Homechoice and a letter sent to the credit bureau detailing this fault.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice